About RTC
Founded in 1990 by specialist surveyors, Andrew Bradshaw and Jamie Willacy, RTC are multi-award winners in the building preservation industry and the North-West’s leading property care specialists. In this RTC Case Study, you’ll learn more about their approach and success in the industry.
Whether battling rising damp, dry or wet rot, woodworm infestations, basements or structural waterproofing, their comprehensive services ensure a tailored, cost-effective solution every time.
At RTC, customers expect more than a quick fix – they want lasting peace of mind. That’s why every treatment is backed by a commitment to quality, transparent communication, and exceptional support. From the first call to project completion, customers benefit from the expertise that has made RTC one of the North-West’s most trusted building preservation specialists.
The Problem
With offices across the North West and field-based engineers, the company had limited visibility of employee arrival times and hours worked.
Although vehicle trackers were in place, there was no reliable way to confirm where staff were and when. With over 20 employees, monitoring attendance through manual timesheets was inefficient, time-consuming, and created compliance challenges — costing the business both time and money.
Our Solution
Chronicle Online implemented it’s Chronicle Time & Attendance (T&A) system to meet their needs.
- Smart phone clocking with secure GPS location tracking
- Facial recognition for accurate, fraud-free clocking
- Clock in/out capability from any location
- Geofencing alerts for unauthorised clock-ins
- Accurate recording of working hours
- Cost allocation to specific cost centres
- One-tap break management
- Anti-spoofing technology to prevent ‘buddy clocking’
- Employee access to shifts and timesheets
- Holiday entitlement tracking and in-app booking
- Send messages to managers or employees within the app
- In-app incident recording
Project Summary
The implementation was straightforward, with the system going live less than two months after receiving the completed project pack.
Darius Govender from Chronicle led the system setup and training remotely, delivering three one-hour training sessions via Microsoft Teams.
“This was a simple project, even though the customer’s requirements changed during the project to add in holiday, sickness and absence tracking. We accommodated this within the training and stayed on schedule and within budget” – Darius Govender, Project Manager, Chronicle Computing
Outcome
The new Chronicle system delivered a cloud based, efficient time & attendance system. Breaks are deducted automatically, and overtime is managed through work records in Chronicle. RTC can now easily monitor hours worked throughout the month, enabling timely exception management and streamlining payroll processing.
Stacey Buck, Operations Manager for RTC, said “Chronicle is working really well for RTC. We now accurately know what hours our employees have worked, manage holidays, sickness and absence, and easily manage exceptions. This ensures payroll is accurate and no one is over or under paid”.
About Chronicle Computing
Chronicle Computing was established to provide small, medium, and large companies with the most functional, robust and affordable Cloud-Based Workforce Management System in the UK. Specialising in Time and Attendance, Access Control, HR and Scheduling Solutions. Chronicle Computing has extensive experience in managing, implementing, configuring, installing and training users on WFM systems.
Mission Statement – ‘To provide an affordable, simple and robust web-based workforce management system that users can prepare a payroll run with and extract management information, critical to a successful organisation.’
Contact Details
Chronicle Computing Ltd
Unit 52
Shrivenham 100 Business Park
Majors Road
Watchfield
SN6 8TY
Telephone: 07401578527
Freephone: 0800 1073284
Email: [email protected]
