Chronicle Introduces Custom Domain (CNAME) Support for Customers
Swindon, UK – [DATE] — Chronicle has today announced support for custom domains (CNAME), enabling customers to access the Chronicle platform through their own branded URLs.
With CNAME support, organisations can now present Chronicle under a company-owned domain such as portal.company.com, rather than a Chronicle subdomain. This delivers a more seamless, trusted experience for end users while aligning with corporate IT, security, and governance requirements.
“Customers increasingly expect their core workforce systems to feel like part of their own digital estate. CNAME support allows Chronicle to sit cleanly behind a customer’s own domain, improving trust, simplifying security reviews, and meeting enterprise IT standards.” – Rupert Lassen, Director at Chronicle.
Designed for Security, Trust, and Enterprise Readiness
Custom domain support offers several practical benefits for organisations, including:
- Improved user trust and brand consistency through company-owned URLs
- Easier alignment with SSO and identity providers such as Microsoft Entra ID and Okta
- Reduced friction with corporate security policies and allow-listing
- Future flexibility, allowing customers to retain control of their access domain regardless of infrastructure changes
The feature is particularly valuable for mid-market and enterprise customers with formal IT and procurement requirements, where company-owned domains are often mandatory for user-facing systems.
Available Now
CNAME support is available immediately for eligible Chronicle customers. Setup is straightforward and managed in collaboration with Chronicle’s technical team to ensure secure configuration and TLS compliance.
For more information or to enable custom domain support, customers can contact Chronicle support or their account manager.
