New Case Study – JNC Sales

About JNC Sales

JNC Sales is featured in our Case Study JNC Sales, highlighting their role as one of the world’s leading one-stop shops for amusement machines, offering a wide range of new and used equipment from top industry manufacturers. Their extensive stock includes video games, redemption machines, pushers, kiddie rides, fruit machines, and sports games, along with many other popular attractions. With such variety, JNC Sales provides everything operators need. This helps create engaging and profitable entertainment venues.

JNC Sales is one of the most established names in the global arcade equipment market, supplying high-quality machines for every budget. The company combines proven, reliable products with a professional sales service. They also offer dedicated aftersales support. Operating from their Bristol head office, JNC serves customers worldwide. They work hard to ensure each client gets the right machines at the best possible prices.

The Challenge

Two Companies, One Organisation

JNC is actually two companies—JNC Sales and Cover Travel—within a single organisation. They have a disparate workforce made up of engineers, arcade staff, and office staff across nine locations around the UK.

Outdated Systems

Having used timesheets and paper records since its incorporation in 1981, the business went to market in September 2018 looking for a product that could centralise time and attendance records within the business. Head office wanted real-time visibility of hours worked, lateness, and overtime. They also wanted to enable managers at a site level to administrate their team’s records, schedule shifts, and plan operationally.

Key Requirements

It was imperative that the solution was quick and easy to set up, suitable for a retail and workshop environment, cloud-based, and could demonstrate a clear ROI (Return on Investment).

Finding the Right Solution

Chronicle provided both online and onsite demonstrations of the proposed solution and a tailored proposal over a period of three months to a range of users and managers within JNC.

PAYmate Terminals: Practical and Flexible

With so many sites, the PAYmate clocking terminals were a great fit. They were not only low cost, but could also be installed internally by JNC and worked on their existing network.

Accurate Payroll Integration

Of significant importance was Chronicle’s ability to produce a payroll output showing all worked hours, overtime, and holiday/sick hours for each employee. Using a combination of rounding rules and overtime logic, Chronicle and JNC’s payroll team generated an accurate report, saving substantial time and effort every month.

The Solution

The Chronicle suite of workforce management tools offers a complete solution for employee scheduling, time tracking, HR management, and payroll integration.

With Chronicle Scheduling, businesses can easily roster the right people in the right place at the right time. PAYmate terminals provide an affordable and accurate way to record employees’ worked hours, ensuring precise payroll data.

To simplify workforce oversight, the Holiday, Sick, and Absence Planning tools deliver live information, detailed statistics, and clear incident reports. Meanwhile, Chronicle HR maintains an online database that stores employee contracts, appraisals, disciplinary records, skills, and training histories.

Employees can access their information through Self Service, where they can view rosters, check worked hours, and review holiday or absence entitlements. The Activity and Cost Centre tracking feature also allows staff to log time against multiple roles or departments. This helps produce an accurate payroll output.

For payroll processing, the Exports function enables businesses to create a custom CSV file with a single click. This is ready for direct import into payroll systems. Consequently, it reduces administrative work, prevents errors, and eliminates the risk of overpaying staff.

Finally, the Budgeting tools help manage staffing levels by hours, headcount or monetary values. They clearly show plans versus budgets and actuals versus plans.

The Process

The implementation process was broken down into three parts.

1. The Setup and Configuration – Activating the live environment, releasing the URL and username/password. Importing all the employee details, building and defining the working rules, budgets, and shift patterns. Setting up all the holiday sick and absence entitlement. Tagging employees to the correct roster, activity, and department.
2. The Installation and Commissioning – Installing the hardware, checking it communicates properly, defining the IP address or DCHP settings, and issuing fobs to the employees.
3. The Training and Bedding IN – Online training for an hour at a time, provided remotely. This helped give the best results and system users the opportunity to absorb the training at a manageable rate.

“The number of queries and time spent on overtime and absenteeism has significantly reduced since using Chronicle”

Lucy Clarke, Director JNC Sales

The Technology

PAYmate Clocking Terminal

Chronicle Self Servicing

Conclusion

The Chronicle Online product is a great option for privately run businesses to plan and control their staffing levels and wage bill.
Utilising the latest cloud-based technology, it also makes it viable and affordable for businesses with minimal IT infrastructure. Not to mention PAYmate terminals that are low cost and reliable.

“Month end is easy, no longer does it take 3-4 days to gather together multiple spreadsheets. I press a couple of buttons and I’m getting accurate data.”
Lucy Clarke, Director JNC Sales

About Chronicle Computing

Chronicle Computing was established to provide small, medium, and large companies with the most functional, robust, and affordable Cloud-Based Workforce Management System in the UK. They specialize in Time and Attendance, Access Control, HR, and Scheduling Solutions. Chronicle Computing has extensive experience in managing, implementing, configuring, installing, and training users on WFM systems.

Mission Statement – ‘To provide an affordable, simple and robust web-based workforce management system that users can prepare a payroll run with and extract management information, critical to a successful organisation.’